Buyer questions · the short answers
The fine print, without the fine print.
The questions we get most — battery life on the floor, festival-grade durability, how the sizing runs, and how long shipping takes. If a question is missing, the email below is read by a person, not a bot.
Still have a question?
Email us — a human reads every message and replies within a day.
For order-specific questions, the order number helps. For sizing, the usual sneaker size and a one-line “wide / narrow” note gets you a clear answer.
Email the teamWant first dibs on a pair?
Join the waitlist — colorway drops are announced there first.
The next release window opens to the waitlist a week before public sale. One email, then a code at checkout.
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